Membership Cancellations

We cannot accept any cancellation requests through e-mail.
Please read our Cancellation Policy for full details.

Member Portal

Our new Member Portal allows you to:

- Check your membership status
- Pay a balance online (coming soon!)
- Update account information
- View and print billing history
- View and print your club usage

***BILLING CHANGES***
If you bill on the 1st all changes must be in by the 20th day of the month for guaranteed processing.
If you bill on the 15th all changes must be in by the 4th day of the month for guaranteed processing.

If you are having trouble logging into the Member Portal please email us at MemberServices@mycardioexpress.com.

Click here to read our Billing FAQ - these frequently asked questions can help answer most billing and membership change questions.

Member Services

At Cardio Express, it is our pleasure to provide you with a fitness experience to rave about! We are committed to delivering exceptional member service and strive to exceed expectations. It is our sincere hope that you are completely satisfied with the services provided with your membership.

Should you ever experience a problem, have a question, or simply wish to know what you enjoy at Cardio Express, we want to know! We are always interested in suggestions that would allow us to improve upon our already high standards and encourage you to communicate your thoughts.

Please contact our corporate office with any comments at MemberServices@mycardioexpress.com. You can expect a prompt response within 2 business days.

Thank you for choosing Cardio Express!

-Cardio Express Management